Contact Us

Address

PO BOX 1581
Preston South, VIC 3072

Opening Hours

Mon to Fri: 10am – 5pm
Saturday & Sunday: CLOSED

OPEN BY APPOINTMENT ONLY

E-mail

sales@globetv.com.au

phone

03 9005 5401

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Contact Us

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For all Support and Technical problems, visit our Support Pages:

Frequently Asked Questions (FAQ’s)
Troubleshooting
Helpful Videos

If you need to Activate your Device or Activate your Subscription and require assistance, please complete the Authorise Device or Activate Subscription tab under the GlobeTV Contact Us page: https://globetv.com.au/contact/

If what you are looking for is not available here, you will have to place a Support Ticket.
For VIP Support Customers, call our Office during Business Hours on 03 9005 5401 and select Option 2

Authorize Device / Activate Subscription

Your Full Name*
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Your Phone Number*
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Customer No:*

Your Customer Number can be found on the top left hand corner of the Tax Invoice ie. CUST1234
Product Purchased*
Authorize Device or Activate Subscription*
- Authorize Device
- Activate Subscription
Please select whether you want to Authorize Device or Activate Subscription
Authorization Code*

PRESS PROCEED ON YOUR TV TO GET THE AUTHORIZATION CODE. It will be an 8 Letter/Number combination. The Authorization Code will last for 1 before it updates again.
Activate Subscription*

IF YOU ARE ASKED TO ACTIVATE SUBSCRIPTION YOU WILL NEED TO ENTER THE PURCHASED RENEWAL PIN HERE. It is a 16 Letter/Number combination and this number can be found on your Tax Invoice or if you purchased over the Phone, this will have been sent to you by SMS.
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https://mail.globetv.com.au/contact/
98.84.18.52